
Photo Credit Orinro Bertjohn
Who doesn’t love a great craft show? You get to meet super awesome local artists, see and feel all the amazing handmade goodies you swoon over and bask in your wonderful handmade community. Shows are also really great opportunities to market what you make, and we don’t just mean by selling your wares at the show. If you’ve already got your booth set-up all figured out and you came up with a comprehensive checklist of things you don’t want to forget ages ago, here are some tips for taking shows to the next level. Below are just a sampling of way to use shows as a tool for developing a loyal customer base:
- Your current business cards aren’t good enough.
Do your business cards stand apart from the giant stack of cards shoppers are pick up at every handmade event they attend? Make your cards something that shoppers will actually refer back to by making them useful or memorable. Consider including an incentive on the card, such as free shipping if they include the name of the craft show in their order or a small discount on multiple items ordered within a period of time. Mention this incentive as a way to give away your cards and start conversation with shoppers (”I also have that in blue on my website. Here’s a card for free shipping if you go check it out.”)
Don’t forget to include product images on your cards. After a long day of browsing all types of merchandise, your clever business name might have slipped that customer’s mind without a visual clue. - Gather a mailing list!
Permissions based marketing (which is when someone gives you their email address or other information, along with permission to contact them with special offers) is the best way to contact people you know are interested in what you are selling. It’s information sent directly to your target market, so it’s efficient and a good use of your limited marketing time. Craft shows are far and away the best place to meet real people who have an interest in what you’re making and selling. Put out a piece of paper, start it off with a few email addresses up top so people won’t be shy about adding their own, and ask people to sign up. Be sure to follow up, sending out an email blast with links and beautiful images not too long after the event to jog people’s memory about the good stuff you have to offer. - Self publish your web presence!
You work hard all year developing your ever important web presence. Make use of some of this web-cred at in person shows by taking advantage of great self publishing services to make some of this information available to people standing in front of you. Print out good, clear copies of your most popular items’ online photos and descriptions. If you’re feeling ambitious, have a small booklet printed up (try a service like Blurb.com, for example, for great professional results with little effort). This will give people something to browse at your booth, and give them great details that people often don’t think to ask at a show, such as washing instructions, tips on care, material content, etc. It’s also a great way to familiarize them what you’re all about. This makes it likely they’ll go visit your work when they’re online. - Open your mouth!
When you have a shopper interested in your work, don’t be afraid to mention that if they go to your website, they can find a better selection options, like colors, sizes or patterns. Mention that you accept many forms of payment online, and your turnaround time for getting orders shipped. Basically, you want them to know that even if they don’t purchase today, they can still find all your stuff on the internet. - Promote your friends!
If you have crafty friends (and we all do), agree to cross promote one another. Promoting yourself isn’t easy for most people, but we all have sweet things to say about our talented friends. Try having some of the other vendors you know at the show wear a piece of your fabulous work – when shoppers compliment the item, your friend can tell them that you’re selling similar pieces at your table.
Most importantly, have a good time. A relaxed, easy to chat with vendor is more likely to make sales. In-person shows are the best way of getting feedback on your work, and nothing’s more fun than watching someone fall in love with something you’ve made right before your eyes. Don’t forget to support the community and do a little shopping and appreciating of handmade goodies yourself!